1. Overview
At Smart Digix, we strive to provide high-quality digital products and ensure customer satisfaction. Due to the nature of our products being digital downloads, all sales are final and non-refundable once the product has been downloaded.
2. No Refunds on Digital Products
Because digital products can be accessed immediately after purchase, we do not offer refunds, exchanges, or cancellations once your order is completed and the product files have been downloaded.
3. Exceptions
If you experience technical issues or receive a defective or corrupted product, please contact our support team within 7 days of your purchase. We will review your case and provide a replacement or resolve the issue promptly.
4. How to Request Support
To report any problems or request assistance, please email us at [Your Support Email] with your order details and a description of the issue. Our support team is committed to helping you resolve any concerns.
5. Responsibility
It is the buyer’s responsibility to review the product details and system requirements before making a purchase. Please ensure compatibility with your software and devices.
6. Changes to the Refund Policy
Smart Digix reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.